To ensure optimal print quality, all files must meet the following requirements. For complete guidelines, please refer to our graphic standards documentation: [Link to guidelines]Accepted formats: High-resolution PDF, AI, EPS, or TIFFResolution: Minimum 150 dpi at final scale (300 dpi for small formats)Color mode: CMYK only — RGB files will be converted automatically, which may result in color variationsBleed: Minimum 0.125 in on all sidesTemplates: Use provided templates (gabarits) where applicableDie lines: For contour-cut or custom shapes, include a clearly marked cut line on a separate layerAdditional charges may apply for file correction or adjustment when submissions do not meet these standards. Lamcom Technologies is not responsible for errors resulting from non-compliant files or changes made after client approval.

Standard turnaround is 5 to 14 business days from receipt of final approved filesTimelines vary based on product type, quantity, and project complexityRush orders (under 48 hours) may be accommodated subject to production availability and will incur additional feesLead times do not include delivery or installation unless otherwise specified

Lamcom Technologies provides installation services either directly or through qualified partners, depending on the scope of the project.Client responsibilities prior to installation:Communicate site access conditions (hours, security protocols, parking restrictions, height limitations, etc.)Ensure all surfaces are clean, level, and suitable for the intended productArrange removal of existing materials or site preparation, unless otherwise agreed uponPlease note:Outdoor installations are weather-dependent and may be rescheduled due to rain, high winds, or extreme temperaturesLamcom Technologies is not liable for damages resulting from unsuitable surfaces or unauthorized installationsAdditional fees may apply for travel, parking, after-hours work, or restricted-access sites

Delivery options: Workshop pickup, courier service, or on-site deliveryShipping fees are calculated based on weight, dimensions, and destinationAll products are securely packaged; however, Lamcom Technologies cannot be held responsible for damages incurred during third-party carrier transportUpon receipt: All shipments must be inspected immediately — any damage or discrepancy must be reported to the carrier and to Lamcom Technologies within 48 hoursDelivery times vary by region and are only guaranteed when confirmed in writingStorage fees apply to orders not collected within 30 days of the availability notice

Lamcom Technologies products and installations are covered by a 12-month warranty against manufacturing and material defects, effective from the date of delivery, unless otherwise specified by the manufacturer.In the event of a confirmed defect, Lamcom Technologies will, at its discretion, repair or replace the product at no additional cost to the client.The warranty does not cover:Damage resulting from improper use, inadequate storage, or incorrect handlingExposure to extreme environmental conditionsNatural wear on outdoor products due to exposure, climate, or lack of maintenanceLamcom Technologies reserves the right to inspect the product before proceeding with any repair or replacement.

ServiceFeeGraphic Creation85 $/hDay Installation110 $/h + travelInstallation de nuit et fin de semaine150 $/h + travelRush OrderVaries by projectFile preparation / CorrectionVaries by projectTravel, parking & site-access feesAs applicableGraphic design fees may apply for file preparation, verification, or correction when files do not meet graphic standards.

All orders must be confirmed in writing prior to entering productionA deposit may be required at the time of confirmation, depending on the projectQuoted prices are valid for 30 days and are subject to change without noticeAny cancellation or modification must be submitted in writing — fees may apply depending on the stage of productionThe remaining balance is due upon delivery, unless otherwise agreedLate payment fees may apply

At Lamcom, sustainability is at the core of what we do. Our green product line includes materials that are 100% recyclable, made from recycled content, eco-responsible, or FSC (Forest Stewardship Council) certified.Current green products in inventory:Falconboard BioConvert Board (FSC certified)Synthetic Paper (eco-responsible)Cardboard ImageMaxLarge variety of papers and cardboardsIn addition, our full range of papers and cardboards is fully recyclable. All printing is done using GreenGuard Gold certified inks, which meet rigorous chemical emissions standards.

Yes! We offer Lamcom Printshop, a fully customized ordering platform built for clients with high print volumes or multiple locations. We tailor the store to your brand and workflow, making the ordering process faster and more consistent across all your points of sale.The platform includes a detailed dashboard where you can track orders by region, by user, and more… This is giving decision-makers a clear, real-time overview of company-wide spending.